Retention-First CRM for Service Businesses

Never lose a
customer to silence
again.

Shih-Fu automates follow-ups, service reminders, and re-engagement for any service-based business, in any country - so fewer customers slip through the cracks.

Start Free - No Card NeededSee how it works
30-day free trialNo setup feesWorks in any country
Sample Reminder QueueExample
MG
Maria Garcia
Wellness Clinic - Annual checkup due
Due Today
JM
James Miller
AutoFix Garage - Oil change reminder
SMS Sent
AK
Aisha Khan
Glam Studio - Colour retouch cycle
In 3 Days
WZ
Wei Zhang
QuickServe - Maintenance due
WhatsApp
Sample view. Your own queue appears here.
10
Industries supported
3
Channels: WhatsApp, SMS, Email
3 min
To set up your business
30 days
Free trial, no card needed
Built for Service Businesses

Any business that serves customers
can use Shih-Fu.

Whether you run a clinic, a garage, a salon, a repair shop, a fitness studio, a home services company, or any business where customers come back - Shih-Fu keeps the relationship alive automatically.

Clinics and HealthcareAuto Repair and GaragesSalons and SpasFitness and WellnessHome ServicesRepair ShopsPet ServicesEducation and CoachingReal EstateRetail StoresHospitalityand many more...
A
Automated Follow-Ups
Set the next due date once. Shih-Fu schedules the reminder and sends it on the right day via WhatsApp, SMS, or Email.
  • Follow-up after every service
  • Due dates: vaccinations, servicing, renewals
  • You review the queue and can skip any reminder
B
Customer History in One Place
Every visit and service is logged against the customer, with their pet, vehicle, or property details alongside.
  • Full service history
  • Amount and payment method per visit
  • Next due dates at a glance
C
Your Own Name and Inbox
Email goes out from your own Gmail address, so replies land in your inbox and Shih-Fu never reads them. Customers see your business, not ours.
  • Email sent from your own mailbox
  • WhatsApp and SMS in your business name
  • Consent recorded per channel
D
Quick Check-in Form
New customers fill in their own details on a tablet at your counter, or from a link you send when they call to book.
  • Counter mode for iPad or display
  • Send by WhatsApp or SMS
  • Tailored to your industry
E
Festival and Promo Campaigns
Message your whole customer base at once, or schedule greetings and offers for the year ahead so nothing slips your mind.
  • Send now or schedule ahead
  • Only reaches customers who opted in
  • See what went out and to how many
F
Built for Your Industry
Forms adapt to your business: pet details for vets, vehicle details for garages, property details for cleaning and pest control.
  • 10 industries
  • Smart dropdowns (breed, make, model)
  • Set up in about three minutes
The Workflow

Five steps. Fully automatic.

1
Customer Added
Through the quick check-in form, or add them yourself.
2
Service Logged
Record every visit, job, or appointment with full details.
3
Rules Trigger
The system calculates when to reach out next.
4
Message Sent
Personalised reminder delivered on their preferred channel.
5
Customer Returns
New event logged, cycle resets. Retention grows.
Omnichannel Messaging

Meet customers where
they already are.

Every message is branded as your business. Customers never see Shih-Fu.

WhatsApp
The messaging app your customers already use, in most countries.
SMS
Instant delivery. No internet or app required.
Email
Detailed reminders, receipts, and special offers.
Sample Messages
WhatsApp
Namaste Priya! Aapki annual service ka time aa gaya hai. Aaj hi appointment book karein - reply YES karein.
SMS
Dear Rahul, your next service is due. Book your appointment today. Reply BOOK to confirm.
Email
Hi Sunita, it has been a while since your last visit. We have a special offer waiting for you this month.

Your customers are waiting
to hear from you.

Set up in a few minutes and start reminding your customers. 30-day free trial, no credit card required.

Create Free AccountSign In to Dashboard
No credit card required.